Jumia

3.8
3.8 from 64 Reviews and Ratings
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Average Rating

3.8

/
5

64 Reviews

5 Star
33%
4 Star
30%
3 Star
23%
2 Star
11%
1 Star
3%

Filtered Reviews

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Review Time

Title: Shopping Made Fun & Stress-Free!

Jumia takes the hassle out of shopping! I love how everything I need is just a click away. Great prices, quality products, and a smooth experience every time—Jumia keeps me coming back!

5
Date of experience: Jul 08, 2025
My Jumia Experience

I'm a big fan of Jumia! Their platform is user-friendly, and I can find great deals on products I need. Delivery is often fast, and their customer service is helpful.

One thing I'd love to see improved is more detailed product descriptions - it would make choosing the right product even easier.

4
Date of experience: Jul 01, 2025
Moyinoluwa
Loved My Heels from Jumia

I ordered a pair of heels from Jumia and honestly, I didn’t expect them to be this nice. They looked just like the picture and felt surprisingly comfortable. The price was good too. Delivery took a few days, but it was worth the wait. I’d definitely order shoes from them again.

5
Date of experience: Jun 27, 2025
Mix feeling, but sometimes enjoyable

Shopping on Jumia has been convenient for me overall. I like how easy it is to browse and order, and they usually have good deals and product options. I've had some smooth transactions where items were delivered on time and in good condition.

That said, not every experience has been perfect. I’ve had instances where deliveries took longer than expected, and a few times the items didn’t quite match what was shown online. Thankfully, the return process was manageable, though it could be a bit faster.

In all, I still use Jumia when I need something quickly or can’t find it in stores, but I’d like to see more consistency in product quality and delivery timelines.

4
Date of experience: Jun 30, 2025

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