Jumia

3.8
3.8 from 64 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.8

/
5

64 Reviews

5 Star
33%
4 Star
30%
3 Star
23%
2 Star
11%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

I ordered a blender and it was delivered to me within 7 days

Outstanding service
Fast delivery, affordable products, outstanding service.

5
Date of experience: Feb 20, 2025
I got what I ordered

I ordered laptop battery for my HP, it was delivered within 10 days and I got what I ordered.

5
Date of experience: Aug 02, 2025
Earlier delivery than expected

I ordered the led light I'm using for my business from Jumia.... It was delivered earlier than expected and I received exactly what I ordered for 😁

4
Date of experience: Jul 09, 2025
Earlier delivery than expected
Make sure to read specifications before proceeding with order

A large online market but sometimes it's not what they project in the picture that they actually deliver, the time I bought my oraimo speaker, they projected it to be something big, when I saw the speaker it was very small.

3
Date of experience: Mar 20, 2024
Easy Shopping Experience with Minor Delivery Delays

Jumia Dash makes online shopping pretty convenient. I like how easy it is to browse and place orders, and the payment process is smooth. Delivery is usually on time, but sometimes it takes longer than expected or comes with slight issues in packaging. Customer service replies, but not always promptly. It's a helpful platform, just not 100% reliable every time. Still, a solid option for online shopping in Nigeria.

3
Date of experience: Feb 11, 2025
Best seller

I ordered wear, blue jeans last week and I got it this week according to fix date..they keep to promise and delivered what I ordered for.

5
Date of experience: Aug 01, 2025
Best seller
Received my product

I ordered my headset from Jumia.... And I got it this week... Have been using it and have been enjoying it....

4
Date of experience: Aug 01, 2025
Received my product
Best online shopping

I bought power Bank from jumia Nigeria,last year December,which was delivered according to the delivery date, without any delay or disappointment,I w like to partner with them anytime and day,jumia still remains number one online shopping business.

4
Date of experience: Dec 17, 2024
Great service always, but the last power bank was weak.

Their services are always good; I've ordered from them many times. However, the last power bank I bought wasn't strong enough and didn’t meet my expectations in terms of performance.

2
Date of experience: Jul 30, 2025
Returning takes long

Jumia is a trust worthy shopping app and if you make an order and you don't like it, you can return it but it will take days to get it back

4
Date of experience: May 31, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More