Review Time
Upgrading of Opay account to tier 3 is very difficult I tried upgrading recently after confirming my face ID the still demanded for utility bill and the rest, I don't know what all this protocol is for I have sha left my account in tier 2
OPay is a convenient app for making payments, buying airtime, and sending money. Transactions are generally fast and secure. I like the user-friendly design and how easy it is to use. However, once in a while, there are glitches—like delayed reversals or app freezing. Also, resolving issues through customer service could be faster. Still, it’s a good platform that just needs better support and more stability
Opay's customer service and attention to customer's issue is top notch. On the 16th of July, I used the electricity feature in Opay to recharge light, the transaction failed but I was debited. I used the Opay instant messaging to report the issue and within 24hours, my money was reversed.
Opay is the wonderful online bank I have ever know I have been using this app I graduated from secondary secondary that was over 3 years now June 21, it was the easiest and no charges of money , easy transaction without hanging .
There is a particular time I sent money to my friend and she did not see the alert and the money was deducted in my account I couldn't even lodge a complain about and they return my money within 24 hours .
It was the best , I bought airtime and data from the app.
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