Review Time
MTN needs to improve their service. Yesterday, I bought a data plan, and after deducting my airtime, it took five whole hours before the data started working. This kind of delay is frustrating and unacceptable.
Mtn is like two sides of the same coin, they have good network connection in most places and then, high data cost. And when I sub my mtn line, it finishes too fast, like, am I sharing the data with their head office.
One of the thing l love about mtn is the fact that they open chances for people that has been using their sim for a long time and the fact that people that buy airtime and data frequently they open good plan for the person, l also appreciate how they allow me express myself through their customer service although it might take time to speak to them but I will eventually talk to them, l love mtn because except it’s a general service black out there’s no where you get to that you can complain of no service l really award then 100% in that aspect
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