UBA was my first bank in 2022. I was just using the bank because I had no option. They stress me over everything I do. I didn't want to use ATM card to avoid spending money, but to withdraw with teller then, they will refuse and I will start begging. Sometimes they will say my signature didn't match my account. I was forced to get an ATM card and they turn my student zero account to a minimum fee account.
Their customer support in Igaraa branch no nice, they are just angry every time I want to ask a question.
I stopped banking with them last year when I had the opportunity. I hope they've changed.