My experience with United bank of Africa (UBA) has not been fair at all. UBA used to be one of the best traditional banks I liked so much back then. I opened UBA during my service year as a corp member. I went to a POS to catch out some amount of money in 2024, the transaction was declined while my money was deducted. I reached out to the customer care and they promised to refund with 5 working days. A week passed ,my money was not refunded. I had to message their customer care on Twitter which is now X to lodge my complaint. I think they need to really work on their server so that I and every of their customer can be happy using their service.
