This app used to be my best app for ordering, but this days there service have becoming poor and boring to me, if u place an order it will take days to be delivered after failing to deliver at the appointed day and some of there dispatch riders misbehaviors sometimes they intentionally fail to deliver orders after saying they don't know the location. One of the dispatch riders stressed my life today after calling me to meet him in one bus stop close to my area getting there he refused to pick my calls I searched for him all around the bus stop I couldn't see him when I returned back home he call me again asking me where I am I said I have returned home he said I should come back I got back at that bus stop and call his number he didn't pick his calls again which made me get angry with him the last time he called me he said I should go he will call me when he get to my area finally he drives away with my package without delivering it or me or call me, if not that I have payed for that package already I would have forgotten about it and order else where, I was totally upset today with the service of this jumia, I have been a regular customer but am out, I rather order from konga next time
