I've been using this app for a while, and the experience has
been good. Unfortunately, it did not stay good as around a
month ago I ordered a product and was not able to claim it at
the pickup station until the 5 business days I was given were
over. I expected a refund only to see the status of the product
as "delivered." I sent an email and even spoke to the online
customer service, yet nothing has been done.
