As someone living under the Benin Electricity Distribution Company (BEDC), I can honestly say the experience has been frustrating and disappointing. The power supply is highly unstable, and even when electricity is restored, it often doesn’t last long or comes in very low voltage, which damages appliances.
What’s even more concerning is the poor customer service. Complaints are rarely addressed quickly. You can report a fault, and it might take days or even weeks before someone shows up—if they ever do. There is little to no communication or feedback, and sometimes you’re just left in the dark, literally and figuratively.
