9mobile

1.4
1.4 from 36 Reviews and Ratings
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Network Quality Keeps Letting Me Down

I’ve been using 9mobile for a while now, and honestly, I’m very disappointed with their network quality. It’s just not reliable. Most times, the signal is either completely gone or too weak to load even a simple webpage—especially in places where other networks like MTN or Airtel work fine.

There are days I can’t make a clear call without the line breaking or cutting off, and using mobile data is another struggle. Even when I have full bars, browsing is super slow or doesn’t work at all. It's really frustrating when you’ve just subscribed to a data plan and can't even use it properly.

What makes it worse is that these issues have been going on for months without any real improvement. I’ve reached out to customer care a few times, but they only give generic responses like "we’re working on it"—nothing ever changes.

If you're looking for reliable internet or call quality, 9mobile is honestly not the best option right now. They really need to invest in improving their network coverage and stability.

2
Date of experience: Jul 25, 2024

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